Saturday March 19, 2011
Bitter Over Twitter:
UK Banks Using Social Networks Bound by 1924 Law
UK banks are conspicuously absent for the most part from social networks like Twitter and Facebook.
Their activities online are restricted by a 1924 law that prevents them from identifying an individual as one of their customers.
From Silicon.com:
Banking regulations mean apparently simple customer care queries submitted via the likes of Twitter have to be routed through traditional secure channels of communications to avoid falling foul of compliance law. Engaging in social-media discussions about complex investment products such as pensions involves navigating an equally complex compliance minefield.
Posted in: Net by bubblejam at 11:42 PM | Comments (0) | Email This Entry